Privacy policy

Last updated: November 27, 2025

Tylissa operates this website and online store, including all information, content, features, tools, products, and services, to provide you with a seamless shopping experience (the “Services”). Our store is powered by Shopify, which helps us offer secure shopping, payment processing, and order management.

This Privacy Policy explains how Tylissa collects, uses, and protects your personal information when you interact with our website or make a purchase. By accessing or using the Services, you agree to the terms outlined in this Privacy Policy.

Personal Information We Collect

We collect personal information that can identify you or be linked to you, including:

Contact Information

  • Name, email address, billing address, shipping address.

Account Information

  • Username, password, preferences.

Order & Transaction Information

  • Products viewed, added to cart, purchased, returned, or exchanged.

Payment Information

  • Payment card details and billing information (processed securely via Shopify).

Communications

  • Messages or inquiries you send to us.

Device & Usage Information

  • IP address, browser details, device type, and how you interact with our website.

How We Collect Information

We collect information through:

  • Directly from you (creating an account, placing an order, contacting support).

  • Automatically using cookies, analytics tools, and web technologies.

  • Third-party partners such as Shopify and service providers.

How We Use Your Information

Your personal information may be used for:

1. Providing and Improving Our Services

  • Processing orders, shipping products, handling returns, managing your account, and enhancing your shopping experience.

2. Marketing & Promotions

  • Sending promotional emails or updates (you can unsubscribe anytime).

3. Security & Fraud Prevention

  • Verifying your identity, preventing fraud, and ensuring safe transactions.

4. Customer Support

  • Responding to inquiries and helping resolve issues.

5. Legal Obligations

  • Complying with laws, regulations, and lawful requests.

How We Share Your Information

We may share your information with:

  • Shopify (store hosting, payment processing, analytics).

  • Service providers (shipping, customer support, IT partners).

  • Marketing partners (advertising and remarketing services).

  • Legal authorities (if required for compliance or safety).

We never sell your personal information.

Shopify’s Role

Our store is hosted by Shopify. They process your data to:

  • Provide secure payment and checkout.

  • Support business operations and analytics.

  • Help deliver a smooth shopping experience.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or security practices.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of majority.

Security & Data Retention

  • We use industry-standard security measures but cannot guarantee absolute security.

  • Your data is retained only as long as necessary for operations, legal obligations, or account management.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold.

  • Request corrections or deletion.

  • Request a copy of your data.

  • Opt out of promotional emails.

You can contact us to exercise these rights.

International Data Transfers

If required, your personal data may be transferred and processed outside of your country using approved legal mechanisms.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to request your data rights, please contact us:

📧 Email: info.tylissa@gmail.com
📍 Address:
Tylissa
120, Raghuvir Scarlett,
Near Salasar Textile Market,
DMD Textile Market Road,
Shaktinagar, Saroli,
Surat, Gujarat 395010, India